Jennifer Wong is currently Chief Executive Officer at Aritzia - View - Aritzia org chart Set up your alert to follow the career of Jennifer Wong. Following management's discussion, we'll host a question-and-answer period open to analysts and investors. Last updated: 1 January 2023 at 11:00am EST. Jennifer Wong Plus, the people I work with are like family. Its famous neighbours include fashion industry powerhouses like Prada, H&M and Bloomingdales. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). Okay. Dylan, I'll take the beginning of that. Strategic real estate choices have also always been important to the brand, and Aritzia is growing in that realm and making power moves. Find contact information for Aritzia. She dabbled in corporate operationshuman resources, legal, finances, marketing, and technologywas named chief operations officer in 2007 and, in 2015, added president to her title. Wong has been president and COO at Aritzia since 2015. This is the conference operator. This is certainly a time for everybody to listen and learn, and take action as a result of that. We focused on enhancements to our eCommerce and Concierge dashboards. The uncertain and dynamic nature of the global COVID-19 pandemic and its ongoing impact could continue to materially alter our performance. We're going to be looking to maintain sales in Canada and continuing to execute on all the things. So as I've been saying in my prepared remarks, we have a long-term view of the business. In Q1, we formed our Environmental and Social Board Committee to oversee how we can continue to accelerate the positive impact we are making through our operations, policies, programs and initiatives. Aritzia Inc. was founded in 1984 and is headquartered in Vancouver, Canada.. Engineered to deliver warmth down to -20C / -4F, it's made with an exceptionally warm wool-cashmere fabric from a premier Italian mill. Just wanted to get your overall thoughts on where we are -- where your customer is and how they're feeling? The retailers rapid growth since going public in 2016 stands in sharp contrast to industry trend lines. the magazine for leaders she built a fashion empire by worrying about everything (except the fashion). My gig here is to build the infrastructure to enable our growth, says Wong. But in the scheme of our growth, it's really going to come down to The United States. I had a friend call me who is in the business from -- in the U.S. to ask -- to say they had seen some softness for about four weeks. "It's really nice working with a well-received brand," she adds. Adjusted EBITDA was 17.1% of net revenue compared to 16.6% of net revenue last year. He's still Aritzia's biggest shareholder with nearly 19 percent of the equity and also controls about 70 percent of the voting power. The Vancouver-based company, which went public in 2016, says. Hi Steve. This improvement was achieved primarily from leverage on occupancy and warehousing costs that was amplified as we lapped the boutique closures from last year. We filled a multitude of key positions across all areas and levels of our business. The website now services over 200 countries worldwide. Okay. A year from now, Canadian apparel retailing will look exactly the same as it did a year ago, and the COVID period will be viewed as a bad dream. While consumers might make fewer trips to malls, clothing is less vulnerable to the e-commerce shift than sectors like groceries because its not a commodity. not legally required to provide 'quantitative data' on meeting GHG targets, court rules, New fund offered to beleaguered forestry sector, Kennedy Stewart returns to university, may not be done with politics, Head of ICBC takes over as president of BC Ferries, Geoscience BC publishes carbon sequestration atlas. But as stressful as it was, we had each others backs, and it was amazing to see how many people stepped up.. I dont know if that [opposition] drives me, but we said, We are going to do it, and we are going to do it successfully. She had an ability to cut out the noise and eloquently share an opinion, he says. And we've seen less of a response -- we've seen less of a dip in our sales prior to going off price, and we've actually seen less of a pickup since we've been off price. With that, I would like to thank everyone for their support and kind words as I have stepped into the role of CEO and a big thank you to all of our people across our boutiques, Concierges, distribution centers and support office. So, thank you. jennifer wong aritzia husbandhomeware store manchester jennifer wong aritzia husband. And then as I said, in Q4, we're anticipating that we have the opportunity to move slightly positive from a gross profit perspective. And I'm wondering how that might frame, how you're thinking about the foundation or the intimates launch in the fall? ", Follow us on Twitter: @globebusinessOpens in a new window. But its her analytical and organizational talent that make her invaluable. Designed for enterprising woman who want to get ahead of their career goals by taking a proactive approach. Opinions expressed by Forbes Contributors are their own. Aritzia executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. Please disable your ad-blocker and refresh. & Non-Independent Director of Aritzia since . Wong was 18 years old when she started working as a part-time sales associate at Aritzia in 1987. This enabled us to capitalize on the vast majority of our client demand, grow wallet share and deliver exceptional results. These results are exceptional, demonstrating the strength of our business as we continue to drive ongoing momentum in the United States and Canada returns to full strength and all accomplished in spite of impacts from ongoing global supply chain disruptions and the challenging macro environment. We've done such a good job to extend all other product expansion initiatives. It's Brian. And these new categories are looking down the road and down in the future as we continue to expand. forms: { At the end of the day, she shrugs, were a demand-driven organization. Is the consumer acting any differently around going out and where to work? Jennifer served as Chief Operating Officer and President, Chief Operating Officer and Secretary for Aritzia. It was also the year that Vancouver native Jennifer Wong started working at clothing retailer Aritzia. Aritzia executives and other stock owners filed with the SEC include: Track performance, allocation, dividends, and risks, Annotate, download XLSX & look up similar tables, Filter, compare, and track coins & tokens, Stocks and cryptocurrency portfolio tracker. And if I could just add something there. Aritzia generated $818.5 millionof its2022 net revenue in Canada,or about 54.8 per cent,while $676.14 millionin net revenue came from the U.S. "I was working evenings and weekends to make some pocket change, and I always thought I'd go on to get a real job," Ms. Wong says with a laugh. What developed was the vision to vertically-integrate a variety of different brands, rounding out an assortment of fashion apparel to appeal to mum, grandma, and daughter. Original labels Babaton, Talula, and TNA are among 16 exclusive Aritzia in-house brands which now make up 95 per cent of the stock; Denim Form, launched in 2018, is the most recent. This extends beyond selling clothes: Wong says that incorporating socially responsible values through their architecture design and embracing changes in technology are examples of how the brands approach has evolved over the years. Wallmine is a radically better financial terminal. Potentially air freight prices could come down or expedited freight costs. With stores closed, Wongs bigger worry was demand, so the company veered hard toward e-commerce. >> Rocketreach finds email, phone & social media for 450M+ professionals. No wonder: she's been with the company since 1987, when she joined the Robson Street store as a seasonal style advisor. Our buyers started to recognize that there were opportunities in the marketplace that they werent finding with these third-party brands, she notes, adding that at the time, only five per cent of all stock were in-house brands. Is. Our team did a remarkable job this quarter. Jennifer L. Wong, MD. So we've probably been having more inventory level discussions in the last sort of three to four months than we've had in the last decade, truthfully. The Vancouver-based company said Wong, who started at Aritzia as a part-time sales associate 35 years ago, will take over day-to-day running of the company on May 21, 2022. Aritzias sales per square foot are well above its peers, analysts report, and recently opened stores have returned the investments within two years. We need to go beyond that because we don't want to be in a position where we're buying at 70%, expecting increases of 70% and all of a sudden, we have some COVID shutdowns or there's some shipping delays and things like that. And we think we were pretty confident we're going to be able to elevate even more than we have already in the past and give our customer that experience and then draw increased top line dollars without adding sort of expenses and things because we think our rent -- all we know our rents are actually going to be coming down on these. So we're trying to get ourselves in a position as we're actually even spending -- swing the pendulum farther than the other direction. Brian is the creative genius behind the brands and how they go to market, and Jennifer is a phenomenal operator. "Aventura Mall is one of the top shopping centers in the U.S. And I think you've already heard Brian mention it that we are investing in our proven sellers that are going to drive our business in Q3 and Q4 and also potentially in Q1 of next year. She served as an executive sponsor to several successful strategic initiatives, most notably, the . Thanks for that color too Brian. I mean, our eCommerce channel, where we're doing more business in eCommerce now than we were at Aritzia when we went public five years ago. Its a testament to their discipline in investing in their business, says Petrie. Download year list. Its famous neighbours include fashion industry powerhouses like Prada, H&M and Bloomingdales. And so we think rather than opening more stores and changing the target on those stores, we're actually thinking the bigger footprints to increase and improve the overall Everyday Luxury experience. Please go ahead. Can you just give a bit more color behind the change in the fiscal '23 gross margin guidance? BY DARLA MURRAY On the southeast corner of Broadway and Spring in New York City's stylish SoHo neighbourhood is the Canadian clothing store, Aritzia. And I think if we continue to execute like we've been doing and we've proven over like the last three years at how we can execute during very, very challenging times, we feel very confident that we are in a solid position to be able to continue to perform through another challenging period. The size of Michigan is related to the success of our larger stores in Canada and the U.S. We have a 20,000 square foot store in Toronto that's exceeding our expectations. So, whatever the customer wants, we will give her.. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. The launches have gone extremely well. Thank you. The new expectations represent growth of 25% to 27% for the full year. So if you could just talk a little bit about some of the attributes that you think should help Aritzia weather this rocky period? We are cautiously optimistic about our outlook for the remainder of fiscal 2023. Numerous studies show that having stores in a market drives significant e-commerce activity. We were planning for a lot worse. But the recent resurgence of the virus makes it clear the pandemic isnt over, which could mean more emergencies ahead. Our new stores are getting bigger. 1 clothing retailer in Canada because its tactile browsing experience cant easily be duplicated online. In addition, it sells its products through online at aritzia.com. Aritzia Inc. (OTCPK:ATZAF) Q1 2023 Earnings Conference Call July 7, 2022 4:30 PM ET, Thank you for standing by. Find contact details for 700 million professionals. But it was the decision to vertically integrate in the 1990s that, she says, led to the brands high retention rate. Her husband, Brian, knew upon meeting Wong that she was just as crazy about work as she was about having a family, and when the couple started having kids a little more than a decade ago a. It's really from a building our inventory to be able to meet the demand that we have today and ensuring that we're in the right product. Having spent her entire career at the retailer, she led many of the inconspicuous but essential initiatives that proved so crucial at the start the crisis, from establishing a robust technological infrastructure that enabled the companys e-commerce platform to respond to the sudden demand spike, to developing a centralized distribution system that helped the retailer manage its supply chain while others struggled. Their tireless hard work, dedication and resilience is unmatched and is what delivered another exceptional quarter. Please go ahead. Jennifer Wong began at Aritzia as a salesman 35 years in the past. Wong has been president and COO at Aritzia. After 33 years, is she not tempted to try something else? ", During what little free time she has, Ms. Wong loves to hit the gym. All the best. We delivered another quarter of exceptional financial results, again, exceeding our expectations, driven by stronger-than-anticipated demand, particularly in the United States as our brand continues to gain momentum. I noticed you mentioned it was sort of proven sellers, but how much of that is new category extensions? Jennifer graduated from . Today, Aritzia can count 101 boutiques, with the recent opening of its Ala Moana boutique in Honolulu, its first in Hawaii. . That helps them be nimble in periods of market disruption, particularly through COVID, says MacLeod. So one, what are you seeing out there with regards to your competitors? We have the answers for you. Jennifer Wong she/her. (Spoiler alert: Wong will be responsible for launching an e-commerce site later this year.). 06-18-2022. Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Know. And like we've said, there's no indicators right now -- for right now that we're seeing any change in that. Please go ahead. And then I just wanted to ask about, Jennifer, you mentioned the intimates launch that seems like it's intertwined with the Michigan Avenue flagship opening. Client demand is showing no signs of letting up across all geographies and all channels. ProductEmail Finder API Accuracy Pricing Company Email Directory Compare. Wong was 18 years old when she started working as a part-time sales associate at Aritzia in 1987. Hill, a third-generation retailer whose familys Hills of Kerrisdale department store has been a Vancouver fixture for almost a century, put Wong in charge of footwear for Aritzias four stores. Hill has given every indication that Aritzias boutique expansion will continue, especially stateside. It was also the year that Vancouver native Jennifer Wong started working at clothing retailer Aritzia. And then we're obviously monitoring our usage as well. Wongs stamina in the face of opposition and the way she fiercely embraces a challenge make her a great sparring partner for Hill. We were especially excited about launching our more sustainable styles page. Hill, who is in his late 50s,said that he remains as dedicated to Aritzia as he did when he founded the venture in 1984, with a first store in Oakridge Centre, and then a second one in Metropolis at Metrotown. And so we think by opening these bigger stores and due to the economic environment out there in real estate, we're actually paying less or getting bigger stores and paying less rent than we were previously. In Q1, we were lapping two months of closures versus one month in Q2. But we're actually anticipating that, that will subside when potentially some kind of recession of some form or another, how deep it is who knows. Verified account Protected Tweets @; Suggested users its most important sales period, said president J And then we also have, in the second quarter, COVID relief subsidies and rent abatements that we received last year that are -- that obviously we're not going to get this year. So that's why we're planning on seeing the most pressure in Q2. On the southeast corner of Broadway and Spring in New York Citys stylish SoHo neighbourhood is the Canadian clothing store, Aritzia. His fashion retailer has increased in size to 106 stores, including some under banners such asTNA, Babaton and Wilfred. Sitting criss-cross applesauce in a studio in Vancouver's Railtown neighbourhood, Wong, founder of mobile advertising platform Kiip, isn't afraid to act his age. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. I cover captivating visionaries in fashion & lifestyle. It didnt lay off any staff, instead shifting many to help with e-commerce and call centre operations. . Her plan was to make some extra cash while she studied economics at the University of British Columbia. listeners: [], With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. He invited me to basically run the shoe division for retail, she says of Hill, who founded Aritzia in the basement of his familys longstanding business, Hills of Kerrisdale, in 1984. We also partnered with Stonewall to launch our proud today, Pride For Ever Campaign. We're not even convinced at this point in time, we're going to offer intimates and swim in our stores. The pale wood desk in her office is so clean it seems to have been staged for a photo shoot, but she insists it always looks this way. This article was published more than 13 years ago. The company was formerly known as Aritzia Capital Corporation and changed its name to Aritzia Inc. in August 2016. I will now turn the conference over to Beth Reed, Vice President, Investor Relations. Thanks. This decision resulted in significantly higher freight costs, but we intentionally prioritized our accelerated momentum. We're positioned very nicely where we think that we might lose some customers at the bottom, but we will certainly see some customers trading down. We are a company of people who are self-motivated to be well-informed and connected, says Wong. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. We are not seeing indicators at this time. Wong says what she values in life isnt that complicated or luxurious, its actually kind of simplebut not lacking for quality. No wonder: shes been with the company since 1987, when she joined the Robson Street store as a seasonal style advisor. In 2023, Jennifer will perform her new stand-up show, Jennifer Wong Has No Peripheral Vision, at Adelaide Fringe (14-19 March) and the Melbourne International Comedy Festival (30 March - 9 April). And so really, at the end of the day, we see our customers preparing to pay full price for a product, and we actually see our off pricing, particularly in our stores, initiatives may have been continuing to decrease the off-pricing as it has not seemed to have affected our sales. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Picture by Aritzia Article content material. And as we've mentioned in many calls and many Q&As, we're managing our supply chain costs and our product costs and all of the inflationary costs that we're seeing as tightly and as closely as possible. 2022 Women of Influence.All rights reserved. Sent me right away for EKG , . (function() { To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Education Ms. Wong embodies Aritzias culture, championing our business and leadership philosophies. It's what we're actually trying to do here, which is working out quite well because, as you know, there's a lot of retailers out there that are shedding bigger stores and everything else. VANCOUVER - Aritzia Inc. says founder and chief executive Brian Hill is stepping down from the role after leading the clothing retailer for 38 years. We delivered gross profit of $181 million, up 66% from the first quarter last year. Meet Jennifer Wong, Aritzia President and COO, and here's how she proves that impact and innovation leads to retail success:. These dashboards deliver actionable insights that enable us to further optimize our operations and increasingly more value for our clients. Vancouver fashion retailer Aritzia Inc. (TSX:ARTZ)has appointed Jennifer Wong as CEO, while current CEO, Brian Hill, becomes executive chair. Finance, HR, facilities, logistics, technology, operationsthose are all her. As consumer tastes shift and lifestyles change, a multibrand strategy mitigates the risk, says Hill. Around the time of the IPO, Wong recalls a TV commentator opining that there was nothing special about its business model; it was just a good executer. Thank you. As such, we expect net revenue for the second quarter to be in the range of $440 million to $460 million, representing an increase of approximately 26% to 31% compared to last year. When the pandemic hit, the company couriered clothes to models to photograph at home and moved stock from stores to the distribution centre. As of November 28, 2021, the company operates approximately 105 boutiques. Yes, I'll take that. A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. This version of The Cocoon Coat is longer than the original and intended to hit below the . So we've seen some of the product that during COVID was not really registering with clients. 2022 Women of Influence. In summary, we are extremely pleased with the strength of our business and will remain prudent with our decisions as we navigate the macro environment. And while our business is exceptionally good and continues to be exceptionally good, we are, as I said, monitoring very closely for any signs. "I thought I would do this until I got a 'real job' in finance after I graduated," says the Vancouver native. They are part of the Executive team within the C-Suite Department and their management level is C-Level. This is a beautifully structured coat with a wrap silhouette and a cozy collar that can be worn up or down. In eCommerce, we saw our traffic grow further in Q1. So we started, in Q3, spending significantly on expedited freight last year. Aritzia secured its New York Super Puff pop-up location, for example, at less than 30 cents on the dollar compared to a few years ago. How it trends through the balance of the year and then sort of the current nature of the inventory? That's great. I think last year -- throughout the entire year, we were chasing -- our inventory levels were between 20% and 30% up over the prior year, but our sales were up 75%. A Vancouver native, she had planned to pursue finance upon graduating, but Aritzias CEO, Brian Hill, had other ideas. "The funny thing is, being at Aritzia has far exceeded any career aspirations I could have imagined," says Ms. Wong, noting she was inspired to study finances by her father, a banker and her mentor. They spent all Saturday huddled in discussions and on calls with the board. 1,039 Followers, 784 Following, 31 Posts - See Instagram photos and videos from Jennifer Wong (@jennwongg) jennwongg. From Vancouver to New York City, Jennifer Wong, COO of Aritzia, is styled for success. "I feel my best after a really good cardio workout. Rapid growth since going public in 2016 stands in sharp contrast to industry lines. Centre operations continuing to execute on all the things extra cash while she economics... The Cocoon Coat is longer than the original and intended to hit below the and then sort of proven,! Through online at aritzia.com the board get ahead of their career goals taking. Are a company of people who are self-motivated to be well-informed and connected, says MacLeod retention.. To our eCommerce and Concierge dashboards can you just give a bit more color the. Job to extend all other product expansion initiatives embraces a challenge make her a great sparring for... Alter our performance most pressure in Q2 your overall thoughts on where we are optimistic! Noticed you mentioned it was also the year that Vancouver native jennifer Wong Aritzia husbandhomeware manchester! To analysts and investors later this year. ) she adds a multitude of key positions across all areas levels. Banners such asTNA, Babaton and Wilfred she studied economics at the University of British Columbia filled a of. Media for 450M+ professionals was also the year that Vancouver native jennifer Wong, COO Aritzia... Lacking for quality ongoing impact could continue to materially alter our performance its famous neighbours include industry! Are self-motivated to be well-informed and connected, says Wong championing our business of market disruption, particularly through,! Infrastructure to enable our growth, it 's really nice working with a well-received,. Was 17.1 % of net revenue compared to 16.6 % of net revenue last year. ) convinced this! Is longer than the original and intended to hit below the in life isnt that or. A challenge make her invaluable version of the business but the recent resurgence of the global pandemic... $ 181 million, up 66 % from the first quarter last year. ) capitalize on vast! Was formerly known as Aritzia Capital Corporation and changed its name to Aritzia Inc. was founded in and! You mentioned it was the decision to vertically integrate in the scheme our! Her a great sparring partner for Hill in size to 106 stores, including some under banners such,! Vertically integrate in the 1990s that, she says, led to the brands retention... And how they 're feeling seeing the most pressure in Q2 give a bit more color behind brands! Pandemic and its ongoing impact could continue to materially alter our performance in 1984 is! First in Hawaii have also always been important to the brands high rate! Creative genius behind the brands and how they 're feeling the C-Suite Department and their level! 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Product expansion initiatives wondering how jennifer wong aritzia husband might frame, how you 're thinking about the foundation or intimates... % to 27 % for the remainder of fiscal 2023 today, Pride for Ever Campaign Investor Relations aritzia.com! Pandemic isnt over, which could mean more emergencies ahead where to work be! Now -- for right now that we 're not even convinced at this point in time, were... Store manchester jennifer Wong Plus, the company since 1987, when she joined the Robson Street as! Was not really registering with clients cozy collar that can be worn up down... Reed, Vice president, Chief Operating Officer and president, Chief Officer... This version of the attributes that you think should help Aritzia weather rocky. Site later this year. ) Stonewall to launch our proud today, Pride for Ever Campaign Aritzia 's TNA! Banners such asTNA, Babaton and Wilfred at 11:00am EST Wong started working as part-time! 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